Privacy Policy

ParentConnect is a secure parent portal that allows parents to:

  • Report student absences
  • View student absence history
  • View student timetable information
  • Manage their ParentConnect account
  • Reset forgotten passwords

Information We Store

ParentConnect may store the following information:

  • School Identifier
  • Community Identifier
  • Parent Name
  • Mobile Phone Number
  • Password Hash
  • One-Time Passcode (OTP) Records
  • Account Creation Date
  • Last Login Information

Information We Do Not Store

ParentConnect does not maintain a separate copy of:

  • Student academic results
  • Student reports
  • Student attendance records
  • Student timetable records
  • Student medical records
  • Student enrolment information

Student information remains within the school's systems and is accessed only when required to provide ParentConnect services.

Security

  • Passwords are stored using secure password hashing.
  • OTP verification is used during registration and password reset processes.
  • Access is restricted to authorised users.
  • School-specific security controls are applied.

Data Usage

Information collected by ParentConnect is used only for:

  • Account registration
  • User authentication
  • Password recovery
  • Delivery of ParentConnect services

Contact

Questions regarding privacy should be directed to the participating school or ParentConnect administrator.